Organization Assessment and Survey

Organization Assessment

Organization assessment is a critical first step for any organization that seeks to understand its strengths and challenges to help increase its effectiveness. Accurate and timely information is a requirement for successful organizational change. It provides the basis for solving problems, addressing issues and making decisions.

Organizational Assessments are powerful tools for identifying an organization's strengths and weaknesses. They are the critical starting point for initiating any type of organizational change. Effective Organizational Assessment will sift through the symptoms and identify the actual issues that need to be resolved in order to move your company forward.

One-On-One Interviews and Focus Groups interview with members of the management team and a cross section of employees will be the first step to assess the problems or issues. Hence, the interview will provide your employees with an opportunity to be involved in the development of strategic interventions and thereby increase their interest and buy-in.


Employee Survey / Satisfaction Survey

Satisfaction Survey or Employee surveys can help diagnose issues and overall organizational climate anticipate potential problems assess teamwork and management style problems and measure the effects of organizational change. Management can assess and survey their employees to assess working conditions out of curiosity, or to relieve their anxieties about everything being ‘all right’.

Normally, surveys raise expectations by those who take them and those they tell. When expectations of change remain unfulfilled, employees can become more demoralized than before the survey. Thus, management must decide what actions are possible and what are not, even before the survey group gathers the data. When employees raise concerns, management needs to communicate that they understand their concerns.

Reliability is how consistent the survey is over time and the consistency of survey items with each other. If a survey is unreliable, survey statistics will move up and down without employee opinions really changing. What may look like a significant change over time may be due to the unreliability of the survey methods used.